FREQUENTLY ASKED QUESTIONS

Q: Do you deliver outside of the UK?
A: Unfortunately due to high costs and problems with customs we do not currently deliver outside of the UK

Q: Do you sponsor players?
A: We receive thousands of requests for sponsorship, but we are unable to sponsor individuals. You need to contact the manufacturer directly who will gain the benefit from the sponsorship.

Q: Do you produce a catalogue?
A: We are an online company and do not produce a catalogue. We keep our website updated daily with the latest stock information which would be impossible to do with a catalogue.

Q: Do you donate to charities or raffles?
A: We have selected some local charities which we support and due to the thousands of requests we receive we are unable to expand our support any further.

Q: Why have I not received any email from you since placing my order?
A: We always send an order confirmation email as soon as your order has been placed as well as a dispatch email confirming when and how your order was dispatched. Many people now have spam and junk mail filters on their email systems and our emails are sometimes wrongly filtered as spam. Please check any junk mail folders you may have as our emails may well be in there. Many people also mis-type their email addresses when ordering which means our emails never reach you. Please be careful when entering your email address.

Q: Can my order be delivered to a different address?
We can deliver your order to another address within the UK but you must specify the cardholders address on the appropriate page when you checkout. This address is checked by your card company to make sure it matches the records they have for you. Failure to submit the correct details could delay your order.