If you need to write to us, our address is:
Unit 25 Parkers Close, Downton Business Centre, Downton, Salisbury, Wiltshire, SP5 3RB

Sales Line
TELEPHONE ORDERING LINE - 08444 870 530
Open for telephone orders between 09:30 and 16:30 Monday to Friday.
Please have details of what you would like to order ready, along with payment details.
The line is also open 24 hours a day with automated answers to common queries.

 

LIVE HELP
If you have a question which isn't answered on our website, you can chat with us through our live messaging system during office hours. Just click the live help button below and you will be instantly connected to us. If the button displays 'Leave a Message' this means there is currently no one available but you can send us a message which we will respond to as soon as possible.


 

Alternatively you can find solutions to a wide variety of queries ranging from order and delivery issues, to returns and cancellations below:.
 
RETURNS & REFUNDS   DELIVERY QUERIES   CANCEL OR AMEND AN ORDER
The returns & refunds section deals with queries such as how to exchange items, return faulty goods and refund issues.   Deals with issues such as where we deliver to, how long it takes, where is my order and missing deliveries.   Tells you how to change details on an order already placed and how to cancel an order which has not been dispatched.
         
STOCK AVAILABILITY   CLUB CLOTHING & TEAMWEAR   VISITING US TO COLLECT GOODS
"Are goods in stock?"
"When will you get more stocks?"
"Can I specify a certain weight, etc?"		   How to order bulk clothing for clubs and schools plus details of the embroidery and printing service we offer.   Details of our opening hours and where to find us if you would prefer to visit us and collect goods in person.
         
SIZE GUIDE   FAQ's   OTHER QUERIES
This section helps you identify what size you may need if you are unsure..   A list of our most frequently asked questions not covered in other sections..   Use this section if your question has not been answered elsewhere..